Developmental Coaching Workshops in Leadership and Human Resources
Seven standalone coaching workshops for team leaders, HR practitioners and investigators — building the technical skill, judgement and emotional intelligence needed for rigorous, fair and confident decision-making.
These workshops are standalone offerings, not sequential stages. They can be run individually or combined into a programme, and several are referenced as deeper-dive options from stages within the Leadership Development Pathway.
Coaching for Team Leaders, HR and Investigators
Building rigorous, defensible investigation practice
(Investigation Techniques, Credibility Assessment and Findings Decision-Making Process Management)
A specialist coaching programme for team leaders, HR practitioners and investigators, building the technical skill and sound judgement needed to run fair, thorough workplace investigations and reach defensible findings.
Key characteristics
- Structured investigation planning and process management
- Credibility assessment frameworks applied to witness and party accounts
- Balance of probability reasoning applied to findings
- Clear, evidence-based investigation report writing
- Use of decision-support tools and templates
- A consistent, natural-justice-compliant process from allegation to outcome
Mode characteristics
Situational use
Coaching for Performance Problem Solving and Decision-Making
Turning performance concerns into clear, fair action
Coaching support for managers navigating performance concerns, building the structured problem-solving and decision-making skill needed to address issues early, fairly and consistently.
Key characteristics
- Structured supervision conversations for performance issues
- Root-cause versus symptom analysis
- A preventing-problems, not-punishment orientation
- Documented, defensible decision trails
- Confidence in holding difficult conversations
- Consistency of approach across managers and teams
Mode characteristics
Situational use
Explored further in
Critical Thinking and Analysis Processes and Techniques
Sharper reasoning for better decisions
A practical coaching workshop building critical thinking discipline — testing assumptions, weighing evidence and avoiding common reasoning traps in day-to-day leadership and HR decisions.
Key characteristics
- Structured, Toulmin-style argument analysis
- Recognising and countering cognitive bias
- Distinguishing assumption from evidence
- Analytical frameworks for complex or contested issues
- Applied practice using real workplace scenarios
- Techniques transferable across investigation, performance and strategic decisions
Mode characteristics
Situational use
Problem Solving and Decision-Making Process and Techniques
A repeatable process for hard calls
Coaching in structured problem-solving and decision-making — moving from problem definition through options analysis to a defensible, actioned decision.
Key characteristics
- Problem definition and framing techniques
- Options generation and evaluation
- Structured decision criteria
- Risk and consequence assessment
- Action planning and follow-through
- Application to real, live organisational issues
Mode characteristics
Situational use
Explored further in
Problem Solving with Teams: Process and Techniques
Solving problems together, not alone
Coaching for leaders in facilitating team-based problem solving — drawing on collective knowledge, building ownership, and reaching decisions the team can act on together.
Key characteristics
- Facilitation techniques for group problem solving
- Building psychological safety for honest input
- Structured group decision-making methods
- Converting discussion into agreed action
- Managing disagreement constructively
- Building team ownership of outcomes
Mode characteristics
Situational use
Understanding Your Emotional Intelligence Assets and Self-Agency
Knowing your EI strengths and using them deliberately
A coaching programme building self-awareness of emotional intelligence assets (using the Roche Martin ECR framework) and translating that awareness into deliberate action and self-agency.
Key characteristics
- Personal emotional intelligence asset profiling
- Identifying strengths and development areas
- Building a staged development action plan
- Strengthening self-agency and personal accountability
- Applying emotional intelligence assets to leadership situations
- Ongoing reflection and review practice
Mode characteristics
Situational use
Ethical and Mindful Practice in Problem Solving and Decision-Making
Deciding well, not just deciding fast
Coaching that integrates ethical reasoning and mindful awareness into problem solving and decision-making, helping leaders notice reactive patterns and choose considered, principled responses.
Key characteristics
- Ethical reasoning frameworks applied to real decisions
- Mindful noticing of triggers and reactive patterns
- A pausing practice before high-stakes decisions
- Values-led, principled decision-making
- Balancing speed with sound judgement
- Building a personal practice plan
